Delivery dates vary from country to country, depending on transit times and Customs procedures. We are shipping to countries in the European Union, Iceland, Norway and Switzerland from our warehouse in Sweden and to the US and Canada from our US warehouse.
Estimated delivery times:
Sweden: All Swedish orders will be shipped with PostNord within 24 hours of purchase. Delivery times: 1-4 working days.
European Union: All orders to European Union countries will be shipped by post mail within 24 hours of purchase. Delivery times: 5-7 working days - transit times depend on every country's local service.
Iceland, Norway, Switzerland: All orders to Iceland, Norway and Switzerland will be shipped by regular post mail within 24 hours of purchase. Delivery times: 5-7 working days - transit times depend on every country's local service.
US and Canada: All orders to the US and Canada will be shipped with FedEx or DHL in 2-3 days after the order is confirmed. You will receive a tracking number in the confirmation email.
After the Tinitells are ready in production, it takes one to two weeks for them to be sent from Hong Kong to Sweden / USA, one week to sort out the packages and a couple of days to reach the final destination, your address. A total of 3 weeks.
As the Outgoing Quality Control process (OQC) is very thorough and we care about the quality of Tinitell, sometimes we experience production delays that are leading to delivery delays. In certain cases delays may also be caused by:
- Legal and custom procedures required by certain countries;
- Software upgrades and adjustments we need to perform in order for Tinitell to work without flaws in certain countries.